Checked in on line. Was told told arrive by 4:45. I got there at 440 and wasn't taken in until almost 5:30. O did not request a specific stylist but when I got there was a specific stylist next to my name. My name started as a wait time of 10 minutes, then changed to on deck, and then changed again to 25 minutes. I noticed the stylist who had the name matched next to mine and she walked around not cutting for another 15 minutes. She finally came out and said that she was leaving, but noticed my name on the board and asked of I was there yet. She then took me in and gave me a haircut which she completely rushed and didnt care how it came out. I will never come to this sport clips again.

Reply from Sport Clips Haircuts of North Greenbush :
Stephen, I am so sorry to hear about your visit not being up to our standards. Our online check-in is a great tool but it does still have some kinks that it is working out as time goes on. If you ever run into the issue of having a name next to yours as a request but would prefer 1st available just notify us when you get there we can always change it for you. I am sorry that the stylist did not give you the service either of us would expect, I am notating your account to give you a Free MVP haircut on your next visit, if there is anything that needs adjusting before then please stop in and see any of our management team (Gina, Nikki, Michelle) and they will be glad to assist you free of charge. Again I am so sorry for the inconvenience and hope to see you again soon! Thank you for your time and feedback!

Absolutely horrible. Tomorrow is first day of school. The worst haircut of my life. Waaaaaayyyyy shorter then I asked for. They even showed me how much would be cut off. Ellen is the worst hairdresser in America! Don’t go here!!!!!

Reply from Sport Clips Haircuts of North Greenbush :
Ryan, I'm so sorry to hear that your experience was not up to standards. At Sportclips we strive to give 100% customer service with every client. We would love to offer you a complimentary haircut with an MVP on your next visit. While we understand that it will not make up for the mistake made we do hope that you give us another chance to make it right. Gina is the manager at North Greenbush, you may request her online or in store, she will take great care of you! Thank you for your time. We appreciate your feedback! 518-874-1561

I always get a great haircut at Sportclips for my grandson. He loves getting the MVP. They pamper him. Makes getting a haircut easy for both of us.